Frequently Asked questions - FAQs

--Channel A & Channel M  Dear our Valued Customers, please be informed that above deposit channels are not available due to system maintenance, we apologize for the inconvenience caused, please try another deposit channel. Thank You.   -- SUPERSPADE - MAINTENANCE 12/01/2021 (Wednesday) : 9:50 AM (IST) - 10:30 AM (IST)   Dear our Valued customers, Please be advised that on the mentioned time, We will be performing maintenance. Related service will be unavailable for temporary. Sorry for the inconvenience caused.   --Dear Fun88 customers, To give you a better Gaming & Banking experience, please be sure that the name you have registered matches the name on your PAN ID.

FAQs

Account information

On this FAQ page, Fun88 helps you with all the doubts you may have about online betting and gambling. Be it a betting or gambling-related FAQ or simply how to sign up, we’ve got the answers to your queries.

Question 1: How to create an Account / Sign Up on Fun88?

Answer 1: Creating an account on Fun88 is easy. Just click on this link and Join Now!

Watch the below video to go through a step-by-step description of the process.

Question 2: Is it legal to bet on Fun88 from India?

Answer 2: The Indian law doesn’t allow gambling, but it refers to old-school gambling. It is silent on online gambling, which is a modern phenomenon. Besides, the law also bans anyone from running a betting business in India. Since Fun88 is registered out of India, it's a much safer avenue for punters than betting on websites registered in India.

Question 3: How to recover my password?

Answer 3:If you forget your password, please click on 'Can't login' link on Desktop .

Fun88 India Account Dashboard

or ‘Forgot Account’ Link on Mobile

Fun88 India Account Dashboard

and follow the forgot password flow to retrieve your password, or you can reach out to our customer service to assist you.

Question 4: What are the payment methods available on Fun88?

Answer 4:Fun88 supports a number of convenient payment methods for Indian bettors, which allow them to transfer funds seamlessly and in their own currency. At our site, you can use payment methods like Netbanking, UPI, GPay, Paytm, VISA, Master Card, Local Bank Transfer, ecoPayz, AstroPay, and STICPAY.

Fun88 India Account Dashboard

Question 5: How to deposit money on Fun88?

Answer 5: Once you hit the deposit tab on our website or click on your wallet on the mobile site / app, all available deposit methods will appear. You can choose any method you wish and follow the steps to complete your deposit request.

Watch the below video to go through a step-by-step description of the process.

Question 6: How to transfer money from Main Wallet to different Wallets?

Answer 6:There is a main wallet and each product (game vendor) has one wallet. You have to transfer money to the product wallet before starting game play.

"Fast Transfer" allows you to transfer all money from other wallets to the specific wallet you want

Fun88 India Account Dashboard

"Manual Transfer’ allows you to transfer specifc amount from one wallet to any other wallet”

Fun88 India Account Dashboard

"Note: If you have an active bonus and still haven’t completed the rollover requirement, you may not be able to transfer money out from the wallet.”

Question 7: How to withdraw money from Fun88?

Answer 7:Fun88 India offers several withdrawal methods. You will see all options on the withdrawal page. Bank transfer: You need to add a bank account before submitting a withdrawal request. The bank account name must match with your real name.

Fun88 India Account Dashboard

Should you need more help, watch the below video to go through a step-by-step description of the process.

Question 8: Can I use fun88 on the move abroad?

Answer 8: Yes. Fun88 Mobile can be accessed abroad as long as your mobile service provider allows you to roam on foreign networks and the network you have roamed onto supports mobile internet. However, significantly higher data charges may apply. Contact your mobile service provider for more details.

Please note: you will have to use India VPN to access the site as the site is only open to Indian residents

Question 9: Can I bet from my mobile?

Answer 9: Yes, with Fun88, you can easily bet from your mobile. We have a user-friendly mobile website, which allows you to access Fun88 Sportsbook, casino, and games across phones like Apple, Android, & Windows.

Our mobile site offers four Fun88 products, including Sportsbook, Exchange, Live Dealer, Slot and Poker. Banking options such as deposit, withdrawal, and transfer can also be accessed on the mobile site.

Fun88 India Account Dashboard

Apart from it, Fun88 also has a mobile app for both Android and iOS platforms, which can be downloaded by clicking this link.

Question 10: What happens if I lose connection while placing a bet?

Answer 10: Should there be a connection disruption whilst using Fun88 mobile site, you can resume using the site once the mobile signal is restored. Bets are not confirmed unless a bet receipt number is displayed. You can also check all bets from the Statement section.

Question 11: What happens if I receive a call or a sms while using the service?

Answer 11: Even when you’re using our mobile site, you’ll be able to receive inbound calls, SMS, and Whatsapp messages. For most supported handsets, you can pick up the calls and return to the site once finished.

Question 12: Where do I see ongoing promotions on the site?

Answer 12: All you have to do is click on the ‘Promotions’ tab on our website, and you’ll see a view like this, which gives you information about promotional offers we're running.

Fun88 India Account Dashboard

Question 13: How to apply for a promotion on Fun88?

Answer 13: Once you login, you can see a “My Promotion” tab on Profile Centre. You will see all available offers with the BLUE button. Just click on the "Apply Now" to claim the bonus.

Automated Participation: Meaning you are automatically participating in this promotion.

Fun88 India Account Dashboard

Question 14: How is Fun88 different from other betting websites, apps available in the market?

Answer 14: Compared to other betting websites, Fun88 offers a very simple, easily navigable, and well-organized website and app. Our user-interface is designed to provide a hassle-free experience to punters. Given the nature of online betting, Fun88 has invested more in customer care than any other player. We’ve a very strong customer care system to deal with enquiries, disputes, etc. Using the ‘Live Chat’ option, bettors can chat with a seasoned betting professional for all kinds of doubts. Apart from that, we offer multi-linguistic support and device compatibility, which only a few players can match. Not to mention, our security features ensure 100% safe transactions.

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